General Questions & Answers

How do I know if I have a leak?

Broken water lines can cause excessively high-water bills, running water sounds and low water pressure. Turn off all of the taps in your home and ensure that no water is being used by your appliances, then go check your mains water meter (usually located on the outside of your home). Take a note of your meter reading, and see if the reading is changing to indicate water flow. For minor leaks, you may need to wait for an hour or two before seeing if the reading has changed. Common locations for obvious leaks include tapware, showers and toilets. Check the water connectors and hoses under your sinks or leading to the toilet, or the hoses connecting the water supply to the dishwasher and washing machine. Other leaks may be more difficult to determine. Look for wet, warped or discoloured areas on your ceilings, floors, walls and woodwork (such as the bottom of cabinets), or areas in your garden that permanently have a wet spot or where the grass is unusually green or well-watered. We recommend you contact a local plumber by using our PlumbConnect Plumbers Registry.


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