Symptoms

Symptom One

1. Symptom
High water leaks into pan via overflow tube

2. Problem
Faulty inlet valve or washers

3. Solution
Replace inlet valve (Product #229885) or inlet washers
 

 

 

 

Symptom Two

1. Symptom
Cistern will not fully flush

2. Problem
Faulty lifter or suction washer or lifter arm

3. Solution
Replace outlet valve (Product #229854 or #229878) or replace suction washer

 

 

 

 

Symptom Three

1. Symptom
Water leaks into pan not via over flow tube

2. Problem
Faulty outlet valve or washer

3. Solution
Replace outlet valve (Product #229878, #229847 or #229854) or seating washer

 

 

 

 

Symptom Four

1. Symptom
Water leaks at base of outlet valve

2. Problem
Faulty seal around outlet valve

3. Solution
Replace wedge outlet valve seal (Product #206398)

 

 


 

Symptom Five

1. Symptom
Water leaks at top of flush pipe at screwed joint

2. Problem
Faulty flush pipe ring or cap nut

3. Solution
Replace flush pipe ring or cap nut (Product #208484 and #208149)

 

 

 

 

Symptom Six

1. Symptom
Water leaks from base of inlet valve

2. Problem
Worn sealing washer

3. Solution
Replace stepped washer (Product #206367)

 

 

 

 

Symptom Seven

1. Symptom
Water leaks behind pan at flush pipe.

2. Problem
Faulty or worn flush pipe cone

3. Solution
Replace flush pipe cone or flush pipe (Product #268594)

 

 

 

 

Symptom Eight

1. Symptom
Water leaks at inlet pipe or nut

2. Problem
Worn pipe or nut

3. Solution
Replace with BOSTON water connector (Product #219268)

Please refer to your local plumbing regulations before commencing any DIY plumbing

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